Next Level – Level 2 Customer Service Course
Do you want to boost your English and maths whilst growing your customer service skills?
Next Level are recruiting for their upcoming Level 2 Customer Service Course in Bristol!
The 26-week course is made up of these units:
- Communicate using customer service language
- Follow the rules to deliver customer service
- Give customers positive impression of yourself and your organisation
- Communicate effectively to deliver customer service
- Deal with customers face to face
- Do your job in a customer friendly way
- Recognise and deal with customer queries, requests and problems
- – all whilst gaining your Functional Skills qualifications!
The course will be delivered across 3 days and there is the potential for support with potential for support, including a weekly bursary, assistance with childcare, and coverage of travel costs.
Completing the course will put you on the path for a full-time apprenticeship and provide you with employability skills for your next steps.
Interested? Scan the QR code on the attached flyer!
Onboarding will take place in August, ready for a September start date.
