Vacancy with SS Great Britain

Job title                   Development Assistant

Hours                       36.25 hours per week / full time

Reporting to          Development Manager

Department           External Affairs

Salary                       Up to £23,750 plus benefits

The SS Great Britain Trust is a dedicated education charity and a multi award-winning world-class attraction. Through its charitable mission, the Trust delivers unique education initiatives, powerful community projects and crucial conservation work.

Are you passionate about heritage and keen to bring your superstar administration skills to a celebrated heritage organisation?

Are you keen to expand your knowledge of fundraising and help the Trust to inspire engineers and entrepreneurs of the future?

Are you confident and enthusiastic in using software systems to efficiently manage supporter journeys and donations?

Would you like to help the Trust to tell the incredible story of one of Britain’s greatest engineers and one of the most important ships in maritime history?

The Development Assistant is the linchpin of the Trust’s fundraising function and provides important support to the team, helping the Trust to protect the SS Great Britain and Brunel’s legacy and ensuring as many people as possible enjoying discovering them.

As Development Assistant you will:

• Inspire Members and play a crucial role administering the Trust’s membership schemes. You will offer the best experience to Members, efficiently managing payment processes, membership renewals and thank you letters.
• ‘WOW’ members and supporters with fantastic communication skills and excellent customer service as the first point of contact for all enquiries.
• Enhance the Development team through developing robust administration processes and providing administrative support across all income streams.
• Be the champion for our software systems by working with other teams across the Trust to maxmise fundraising opportunities.
• Lead on the communications to supporters bringing your creativity and ideas to inspire and demonstrate the impact of support.
• Deepen supporter relationships through accurately recording all income and activities on the Trust’s booking system and CRM. Maximise the effectiveness of the CRM and keeping records up to date. Training will be provided.
• Amplify the prospecting work of the team by undertaking preliminary research in consultation with members of the team.
• Showcase the work of the Trust through leading event organisation for members and supporters.
• Support the team through additional duties as reasonably required to assist the smooth and efficient running of the Trust and maximise the impact of the fundraising function. Some weekend and out of hours working may be required.

We would like to hear from you if you:

• Have enhanced the work of a team by providing excellent administrative support.
• Are passionate about working for the SS Great Britain Trust and making an impact within the heritage/maritime/engineering and education sector.
• Are keen to expand upon or start to develop your fundraising experience.
• Enjoy building relationships with people and offering exceptional customer service.
• Realise the importance of accurate record keeping and have excellent attention to detail.
• Enjoy a varied workload and can meet deadlines and prioritise.
• Have a positive and creative approach, with experience working collaboratively.

We welcome applications from those completely new to fundraising but with bags of enthusiasm and keen to explore the world of fundraising. Please get in touch to arrange an informal conversation ahead of applying to learn more about us and why this opportunity is right for you.

In return we offer:

• Flexible working, including new hybrid working models on site and from home as required by the business.
• 23 days Annual Leave per year plus 8 Bank Holidays. The entitlement increases by 1 day per year to a maximum of 26 (pro rata for part time staff).
• Staff training and opportunities to develop your skills.
• Up to 5% Pension contribution matched by the Trust.
• Free tickets to local attractions.
• Discounted/Free Travel with local transport services.
• Health Plan paid for by the Trust.
• Death in Service benefit.
• Discounts available to all staff in the SSGB shop, Harbourside Kitchen and The Dockyard café.
• Cycle Scheme and Tech Scheme.
• Staff bike shed on site.
• Great Western Credit Union. Access to a range of services from loans through to saving accounts.
• Regular Staff Breakfasts
• Annual Discovery Day and staff social events where possible.

Closing date: 5pm 12th August 2024

Interview date:  19th August 2024

Please send your completed application form, outlining how you meet the person specification, to jobs@ssgreatbritan.org